Refund & Warranty Policy
Last updated: March 2026
Warranty coverage
Eligible completed services include up to 6 months warranty on parts and repairs. The exact coverage period and covered item are shown on the service invoice.
What is covered
Coverage applies to a confirmed fault in the replacement part or the specific workmanship performed by iPro Care during the stated warranty period.
What is not covered
Coverage excludes accidental or liquid damage, misuse, new or unrelated faults, unauthorized opening or modification, software or data loss, cosmetic wear, and damage caused after delivery.
Warranty claims
Present the original invoice and device for inspection. We may repair or replace the covered part after confirming eligibility. Warranty service does not automatically extend the original coverage period.
Refunds
Approved services, diagnostic work, and installed parts are generally non-refundable. If a prepaid service cannot be supplied, any eligible refund will be returned through the original payment method after review.