Terms & Conditions
Last updated: March 2026
Independent service
iPro Care is an independent third-party repair provider. We are not affiliated with, endorsed by, or authorized by device manufacturers.
Diagnosis and quotes
Online and telephone estimates are indicative. Final pricing, parts availability, service eligibility, and turnaround time are confirmed after device diagnosis and customer approval.
Express service
The 30-minute express service applies only to common screen and battery replacements, subject to diagnosis, technician availability, and parts availability. Other services may require more time.
Customer responsibilities
Customers should back up their data, remove account locks when requested, disclose prior damage, and collect devices within the agreed period. We are not responsible for pre-existing faults or data loss inherent to service work.
Parts
We use high-grade OEM-spec replacement parts and premium, rigorously tested components. Replacement parts are not represented as manufacturer-original unless expressly documented on the invoice.